This licence is applicable to employees that may be tied to two or more business functions.ĭynamics 365 Customer Service Professional

This licence is applicable to employees that may be tied to two or more business functions.Ī discounted licence for the Field Service app that is only available to users who already have a qualifying base licence e.g., Sales Enterprise. This licence is applicable to employees that may be tied to two or more business functions.Ī discounted licence for the Customer Service Enterprise app that is only available to users who already have a qualifying base licence e.g. 10 users required at minimum to qualify for this licence.ĭynamics 365 Customer Service Professional AttachĪ discounted licence for the Customer Service Professional app that is only available to users who already have a qualifying base licence e.g., Sales Professional/Enterprise. Licence for Dynamics 365 Sales Enterprise combined with an additional application called Sales Insights which offers impressive, embedded intelligence for a supercharged CRM solution with highly advanced analytical functionality.ĭynamics 365 Microsoft Relationship Salesĭynamics 365 Enterprise and LinkedIn Sales Navigator combined into one discounted licence for optimal prospecting and opportunity nurturing. Mid-tier licence for the Sales application which goes beyond standard CRM capabilities by providing customisation, extensibility, embedded intelligence, and manual forecasting.

In many production or manufacturing organizations additional users represent a large amount of the total organization.Lower tier licence for the Sales application that provides core CRM capabilities and is suited for organisations with less complex needs.

You can also choose to purchase professional licenses, depending on your needs.

Those employees would need a full user license to Dynamics 365 Sales Enterprise, Customer Service Enterprise, Field Service, Project Service Automation, Finance, Supply Chain Management, Commerce, or Human Resources.

Salespeople, customer service representatives, finance employees, controllers, HR Managers, and Operation/Production managers would be examples of full users.

Users that need access to most of the application functionalities is called a full user.There are two user classifications in Dynamics 365: You can access different devices with the same subscription.

This means that each user is required to have a named subscription and cannot be shared between multiple users even though they are not signed at the same time.

User SL: The primary licensing is by User SLs, which are assigned on a “named user” basis which is different from AX4, AX2009 and AX2012. Microsoft Dynamics 365 has two types of SLs (the only exception is Marketing application, which is licensed per tenant – see licensing guide)

Dynamics 365 license cost